Burst pipes, floods, sewage backups, storm intrusion — truck-mounted extraction and IICRC S500 drying, with full documentation sent straight to your insurance adjuster.
The moment water gets in, the clock starts. We extract standing water, set commercial drying equipment, and monitor moisture daily until your structure is dry to the IICRC standard — not just dry to the touch.
For a local example, see how our Batesville water-restoration crew handled a water-heater closet loss, including extraction, affected-material removal and crawlspace drying equipment.
For a larger project, read about roof-related water damage across two levels of a house in Mountain Home, including contents packing and drying affected rooms.
Need immediate help? Visit our emergency water cleanup page or call (870) 793-4834 now.
You shouldn't have to fight your insurance company while your home is underwater. We document everything — photos, moisture readings, and a clear scope in the format your carrier expects — and bill them directly wherever possible.
Here's how we assess the damage, plan the work and document the restoration.
24/7, no answering service. A real person takes your situation and helps arrange water damage service.
Truck-mounted equipment in the driveway, moisture meters and thermal imaging in hand. Damage is documented before anything moves.
Commercial air movers, dehumidifiers, IICRC S500 drying protocol. Daily moisture checks until the structure is dry to spec. Drying time depends on the affected materials and conditions.
We prepare photos, moisture logs and a clear scope for your insurance claim and adjuster.
Full walkthrough and final documentation for your adjuster.
The Institute of Inspection, Cleaning and Restoration Certification is the industry's standards body. Our certified-firm status confirms we keep IICRC-certified technicians on staff with current training, our work meets industry standards, and we've formally pledged to do business with honesty, integrity, and fairness.
Verify on iicrc.org →Yes. We answer 24/7 for water damage across Batesville, Mountain Home and the surrounding North Central Arkansas area. Call (870) 793-4834 any time.
Yes. Steam-Pro is an IICRC Certified Firm (#70226413), and we dry to the IICRC S500 standard, not just dry to the touch.
Batesville, Mountain Home, Mountain View, Newport, Heber Springs, Cherokee Village, Calico Rock, Salem, Hardy, Cave City, Melbourne, Yellville, Bull Shoals, Norfork and surrounding communities.
Yes. We document everything — photos, moisture readings and a clear scope in the format your carrier expects — coordinate with your adjuster, and bill your insurance company directly wherever possible. Coverage decisions are made by your insurer.
Shut off the water source, turn off power to the affected rooms, take photos and video of everything before moving anything, and lift rugs and move furniture out of the water. Then call a restoration company: carpet can look dry within a day while the pad and subfloor stay wet for weeks without commercial drying equipment.
Burst and frozen pipes, basement and crawlspace flooding, sewage backups, storm and roof-leak intrusion, appliance and washer overflows, and structural and wall-cavity drying.
Yes. Along with water restoration, we handle fire, smoke and mold restoration, plus carpet, tile, grout and upholstery cleaning.
We answer the phone at 2 am. We work with your insurance. We've been the local answer since 1994.
